Please note, due to staff shortages, Zooropia will be closed Sunday 26 June.
We advise you to book your tickets on our website, in advance of your visit. A limited number of tickets are available at timeslots each day and we ask you to bring your booking confirmation number and show this to the team at admissions.
To ensure the safety of our visitors, staff, volunteers, and animals, please don’t visit if you are suffering from an infectious disease such as COVID-19 or influenza, or if you are self-isolating.
You should follow any Government guidance on testing and self-isolation at the time of your visit.
Please remember that you have a responsibility for your own safety and wellbeing.
We ask that you respect our colleagues and your fellow visitors, respect their personal space and continue to take actions to protect yourself and others.
The Government advises wearing a face covering in all indoor spaces where you come into contact with people you don’t normally meet. We therefore advise visitors to wear a face covering in all indoor spaces (unless exempt). This includes animal houses, toilets, and our admissions and retail buildings. We also advise visitors to wear a face covering in some outdoor animal walkthroughs where we feel there may be a risk of infection to our animals.
We have removed the one-way route in outside areas, but are advising visitors to follow one-way routes in animal houses where appropriate.
As part of the Government Test and Trace initiative, we are encouraging every visitor over the age of 16 to provide their individual contact details. Visitors can either scan the official NHS QR code on arrival or complete a form.
You are advised to sanitise or wash your hands regularly throughout the day. Additional facilities are provided throughout the site.
We are asking visitors to pay by card whenever possible, and some areas including our car parks and catering outlets, are operating on a completely cashless basis.
We have enhanced our cleaning regime and cleaning checks, but please let us know if you encounter any problems or have any concerns.
Bristol, Clifton & West of England Zoological Society Ltd. Registered office: Bristol Zoo Gardens, Clifton, Bristol, BS8 3HA. Company registered in England, number 5154176. Charity registered number 1104986.