Zoo Updates

Last updated: 3.12.2020

What areas remain closed?

Some areas, including some play equipment and our indoor houses remain closed. These closures are in place due to Tier 3 restrictions, because social distancing is not currently possible or because they include, by their nature, multiple high-frequency touch points. 

Animal Houses are not permitted to be open in Tier 3 areas.

Similarly, our ‘interactive’ displays and the Activity Centre will be out of use to minimise ‘touch points’ and we will not be holding our daily Animal Talks, so as to ensure crowds do not form.

Whilst we appreciate that these closures may disappoint some visitors, safety must remain the top priority for us all.

In line with Tier 3 restrictions, we are only able to offer takeaway service at our food outlets.

Currently closed:

Twilight Zone (including bat walkthrough)

Bug World

Reptile House

Meerkat House (outdoor viewing available)

Forest of Birds

Lemur Walkthrough (viewing available)


Underground areas of Seal & Penguin Coast Butterfly House

Splash – The main playground is open

The Hide (takeaway only) 

Pre-book your timed tickets online, in advance

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Pre-book your timed tickets online, in advance