20/03/2020

Bristol Zoological Society announces temporary closure of its two sites

Bristol Zoological Society is temporarily closing Bristol Zoo Gardens and Wild Place Project from 5.30pm on Friday March 20.

As well as closing to visitors, the closure means the Society is cancelling or postponing all education, events and public programmes at its two sites.

This comes as a response to the continuing spread of coronavirus (COVID-19). The Society has taken the decision in the interest of visitor, staff and volunteer welfare.

Bristol Zoological Society Chief Executive, Dr Justin Morris, said: “We have been closely monitoring the situation and taking extra measures to minimise the risk to our visitors, employees and volunteers. However, we have now made the decision to close both sites from tomorrow.”  

“We are committed to the safety of our visitors, staff, volunteers and community and it is important for us to do our part to help slow the spread of coronavirus (COVID-19).”

Dr Morris stressed that, despite the closures, the animals at Bristol Zoo and Wild Place would continue to be looked after as normal.

“Our dedicated teams of keepers, vets and other essential staff will continue working to ensure our animals receive the best possible care,” he said.

“I want to personally thank them, and all our staff and volunteers, for everything they are doing to help us continue to achieve our important mission of ‘saving wildlife together’ at this difficult time. We look forward to welcoming visitors back to Bristol Zoo Gardens and Wild Place Project when we re-open.”

The Society is now working on contacting its members as well as anyone who has pre-paid tickets or animal experience bookings.

Dr Morris added: “We understand that the closures have interrupted plans for our members and visitors and we would like to thank them for their patience and understanding at this stage. We will be in touch as soon as possible to clarify any questions they may have.

“As a charity which relies on the support of our visitors, members, donors and partners, we would like to thank everybody who has shown support for us during this time. We look forward to welcoming you back when we re-open.”

The Society is asking anyone with specific questions to contact the visitor services teams on either receptionist@bristolzoo.org.uk or info@wildplace.org.uk

If you have questions about a private event bookings made at the Zoo’s Pavilion, please contact hospitality@bristolzoo.org.uk

Further updates will be shared via our website and social media channels.

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